Frequently Asked Questions
Everything you want to know
Where does your glass come from?
All our glass is handmade in Canada by talented artists, makers, and production studios.
We also carry artwork from a number of talented local artists that encompasses ceramics, paintings, macrame, and more!
I'm an artist!
Will you carry my work?
We are always interested in connecting with new artists, and we update our roster of consignment artstis regularly - send us an email at firstname.lastname@example.org and tell us a bit about yourself!
Please note we will only review email requests - please do not call us or show up with a box of work - we will be unable to give you and your work the time and consideration it deserves
Do you ship internationally?
Some items cannot be shipped internationally at this time.
International customers please contact email@example.com with any purchase inquiries
Is this everything you have in your gallery?
No, actually, not even close!
While we have an extensive variety of our gallery online, we have a number of items that are exclusive to our bricks and mortar store.
If you want to see everything we have in the gallery your best bet is always to take a trip to Kimberley to visit the gallery + bistro.
My glass has a bubble in it - do I need to worry?
Not at all!
Handmade glass often has bubbles, folds, divets, lines and marks that are not always apparent in photos, or even sometimes without a close inspecition!
These are not flaws or imperfections, but are marks of the maker and they are a completely normal part of handmade glass.
IF my piece arrives broken can I return it? What if I don't like it?
If your item arrives damaged or broken, please contact us immediately at firstname.lastname@example.org so we can make it right.
Returns are handled on a case by case basis; please contact email@example.com