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Frequently Asked Questions

Everything you want to know
Frequently asked questions

Shipping Procedures

Getting Your Beautiful Things

1

Thank you for placing an order with Mountain Grass! We are excited for you to have beauttiful handmade glass in your home!

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Please note that at times there can be discrepancies between our online and in-store inventory. If you have made an online purchase of something that is no longer in stock you will be contacted and refunded.

2

We process all orders during our business hours. If your order is placed over the weekend it will be processed the following Tuesday.

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Please allow up to four business days from time of purchase to shiipping.

3

Once your item has been shipped you will be notified via email (check your spam folders) and provided a tracking link.

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Please inspect your items upon arrival. If your item is damaged or broken please contact us immediately at mountaingrassglass@gmail.com

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