
Frequently Asked Questions
Everything you want to know
Shipping Procedures
Getting Your Beautiful Things
1
Thank you for placing an order with Mountain Grass! We are excited for you to have beauttiful handmade glass in your home!
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Please note that at times there can be discrepancies between our online and in-store inventory. If you have made an online purchase of something that is no longer in stock you will be contacted and refunded.
2
We process all orders during our business hours. If your order is placed over the weekend it will be processed the following Tuesday.
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Please allow up to four business days from time of purchase to shiipping.
3
Once your item has been shipped you will be notified via email (check your spam folders) and provided a tracking link.
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Please inspect your items upon arrival. If your item is damaged or broken please contact us immediately at mountaingrassglass@gmail.com
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